A Guide to Computer User Support for Help Desk and Support Specialists
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E. Get and download textbook A Guide to Computer User Support for Help Desk and Support Specialists for free
"A Guide to Computer User Support for Help Desk and Support Specialists (4th Edition), ISBN-13: 9781133187820, ISBN-10: 113318782X by Fred Beisse. "
This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities. This edition prepares readers to work with the latest developments, from Web and e-mail-based support to Windows 7 and cloud computing. Leading HelpSTAR and Microsoft A Guide to Computer User Support for Help Desk and Support Specialists new edition
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A Guide to Computer User Support for Help Desk and Support Specialists 2 nd Edition Fred Beisse Copyright 2001 Good Condition ISBN 0-619-03363-0 This auction is for one softcover book entitled A Guide to Computer User Support for Help Desk and Support Specialists. It is in good condition. We request that the winning bidder notify us within 3 days of auction's end with name, address, and method of payment. Payment is expected within 3 days after auction ends. We cannot be responsible for uninsur
A Guide to Computer User Support for Help Desk & Support Specialists [With 2 CDs]
A Guide to Computer User Support for Help Desk and Support Specialists, ISBN-13: 9781133187820, ISBN-10: 113318782X
[ Ships Daily ] Condition: Good[ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ 2 CD/Disk(s) Included ] A Guide to Computer User Support for Help Desk and Support Specialists By Fred Beisse ISBN: 0495806498 Edition:fourth Publisher: Course Technology Pub Date: 9/16/2009 Binding: Paperback Pages: 592
A Guide to Computer User Support for Help Desk and Support Specialists Textbook
Leading HelpSTAR and Microsoft
