CMMI for Services: Guidelines for Superior Service (2nd Edition) (SEI Series in Software Engineering)
CMMIA for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. Get and download textbook CMMI for Services: Guidelines for Superior Service (2nd Edition) (SEI Series in Software Engineering) for free
CMMI for Services: Guidelines for Superior Service: Brandon Buteau, Eileen Forrester, Sandra Shrum
By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. A member of the newest CMMI model, CMMI-SVC Version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method. A The indispensable CMMIA for CMMI for Services new edition
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CMMI for Services: Guidelines for Superior Service (2nd Edition) (SEI Series in Software Engineering) - Brandon Buteau, Eileen Forrester, Sandra Shrum
by Eileen Forrester - Pearson (2011) - Hardback - ISBN 0321711521 9780321711526
author brandon l buteau author eileen c forrester author sandy shrum format hardback language english publication year 30 10 2009 subject computing it subject 2 computing professional programming title cmmi for services guidelines for superior service author forrester eileen c buteau brandon l shrum sandy publisher addison wesley professional publication date oct 30 2009 pages 528 binding hardcover edition 1 st dimensions 7 60 wx 9 30 hx 1 30 d isbn 0321635892 subject computers programming sof
author brandon l buteau author eileen c forrester author sandy shrum format hardback language english publication year 09 03 2011 subject computing it subject 2 computing professional programming title cmmi for services guidelines for superior service author forrester eileen c buteau brandon l shrum sandy publisher addison wesley professional publication date feb 11 2011 pages 720 binding hardcover edition 2 nd dimensions 7 40 wx 9 10 hx 1 30 d isbn 0321711521 subject computers programming sof
CMMI for Services Textbook
A The indispensable CMMIA for